Renter Help Center
Problem with your landlord? Start here.
If your landlord isn't making repairs, is holding your deposit, sent an eviction notice, or locked you out — you have rights, and you have options. These free guides explain the New York law in plain English and give you the exact steps to take. Nothing here is legal advice, and much of the help below is free.
Locked out or in immediate danger?
A landlord locking you out, removing your belongings, or shutting off your utilities is illegal in NYC — and a crime. Call 911 and 311, then read Illegal lockouts: what to do right now.
Repairs & conditions
Eviction & lockouts
Money & fees
Check who owns your building
Look up the owner of record and the building's open housing-code violations and complaints — free, no sign-up.
Who owns my building? →Free letters & notices
Ready-to-send templates — deposit demand, repair request, and more — that you can fill in and send today.
Browse templates →